The part-swapper turns up, changes a probe or a valve, and hopes. The RDA Diagnostic Engineer reads the 24-hour controller graph, spots the exact fault signature in 60 seconds, and walks onto site already knowing the fix—saving £450+ per avoided false call-out and protecting £25,000+ of supermarket stock.
An alarm only tells you what happened—the 24-hour trend graph tells you why. Select any of the 5 real supermarket case scenarios below, scrub your mouse across the 24-hour trace to inspect probe values, and test your remote diagnosis.
Whether you are stepping onto the shop floor for the first time, coordinating breakdowns on an FM helpdesk, or diagnosing complex RDM/Carel trends in a remote bureau, RDA gives you a clear, practical pathway.
Master how commercial refrigeration moves heat in a sealed loop. Identify all 8 core components from real site photos, separate the High Side from the Low Side, and trace discharge, liquid, and suction pipework safely.
LEVEL 2 · ENGINEERS & BUREAUS
The UK's only dedicated supermarket telemetry diagnostic programme. Decode 24-hour pack & case trend logs, spot slow gas leaks, iced coils, probe glitches, and EEV starvation in seconds, and prevent £25k+ stock losses.
COMPLETE PATHWAY · BUNDLE SAVE
Get both **Course 1 (Refrigeration Basics)** and **Course 2 (Remote Engineering & Graph Analysis)** together, plus priority employer registry verification, downloadable field fault-finding playbooks, and 90-day access to the **Frost IQ AI** triage sandbox.
Experience the exact video production quality, British engineering narration, downloadable PDF handbook, and 75%-pass-mark interactive assessment engine right now.
Currently Playing: Course 1, Lecture 1 — Welcome, How Refrigeration Moves Heat & The 8-Part Sealed Loop (06m 12s, Full HD 1080p with UK Captions).
A single unnecessary emergency refrigeration call-out costs £350–£600. A single missed freezer failure costs £24,000–£35,000 in condemned stock (Tesco Romford / M&S Walton). See how fast an RDA team licence pays for itself.
Every engineer, apprentice, or bureau analyst who passes all module assessments with at least 75% earns an official numbered RDA Certificate of Completion that employers and clients can verify online.
Enter a certificate serial number below or click a specimen ID to test instant employer verification:
Compare our self-paced online courses against £450–£1,250 classroom days that never even touch real supermarket telemetry graphs. Toggle GBP (£) or USD ($) in the top bar.
The Refrigeration Diagnostics Academy (RDA) was founded by Jamie Davies-Evans (Senior Commercial Refrigeration Engineer, Gower Refrigeration, South & West Wales) to solve the biggest skills gap in the UK and global cooling industry: the chasm between textbook refrigeration theory and real-world supermarket telemetry diagnostics.
Every graph, component walkthrough, and fault signature inside RDA is drawn from real multi-compressor packs, display multidecks, walk-in freezers, and electronic controller trends—so you learn how to find the right fault first time, protect food stock, and eliminate repeat call-outs.
Select your programme below to receive instant portal access, Stripe/Cademy/Udemy checkout links, or a formal B2B Purchase Order invoice.